Chloé Signor Bouvel tells us how she’s implementing Lean in a classical company after spent 12 years at Toyota in north of France. The story is Developing Lean outside Toyota: Case Study of Eurofins.

Chloé really thinks Toyota has a different managerial and she feels daily that she’s a bit different manager. Why? How? She explains what Lean is for her and what it brings to her.

I love her words:

Use your five senses to be able to really feel your environment by spending time with people, spending time observing and make them look in the same direction. […] and you feed your brain with all your senses. »
_{Source : Developing Lean outside Toyota: Case Study of Eurofins, Chloé Signor Bouvel, LGN, 2021}

If I have one sentence to remember in the management I had in the plant is really that the managerial guideline is to be demanding on the process and be kind with the people. »

_{Source : Developing Lean outside Toyota: Case Study of Eurofins, Chloé Signor Bouvel, LGN, 2021}

Replay:

Note: In a travel to Japan, I visited the Toyota Tsutsumi plant where they don’t use the word Lean. Chloé said the same in this video. She discovered the word Lean outside Toyota.